Initial Set Up

Important Note: The instructions herein assuming the usage of the ZENIQ Hub 01 Software which is provided under the download link zeniq.zone or zero.zeniq.zone

First Start-up

Electric Plug System

  • Unpack the Hub and the power supply adapter.

  • Place the Hub upright on a flat surface

  • Check your electric plug system. Use a power adapter compliant with your electric power system (power plugs) to mount onto the power supply adapter (choose from the four types included in your set: Type C CEE 7/16 β€œEuroplug”, NEMA-1, BS 1363 β€œCommonwealth” and AS 3112 (two pins))

  • Insert the power cable of the provided power supply adapter into the Hubs power slot (marked with 12 VDC).

Provided Internet Connection Settings

Before connecting the power supply adapter to the electric power plug, check your internet configuration. Your Wi-Fi or wired RJ45 (LAN) Network will need appropriate connection settings provided by a DHCP Server (Internet providers usually use DHCP servers).

You will only be able to connect the Hub to the internet and use its services if you make sure that the features listed below, usually provided by a DHCP server, are part of your internet settings:

  • An IP address and a subnet for your device

  • A gateway for the IP network

  • At least one DNS server

Before connecting your Hub to the internet, test the network or your DHCP server with another device and make sure that your network is properly secured against intruders.

LAN connection:

  • Be very sure that the network cable is placed properly and securely. The Hub must not be moved from its safe position under any circumstances.

  • Make sure that the port to which you connect the other end of your network cable does not provide Power over Ethernet (PoE) and that it is certified for usage with RJ45 devices standards. If unsure, ask your IT technician or the company that has installed your network for help. Any damage caused by an improper network connection or configuration is not covered by the warranty.

When proceeding to use the Hub, make sure that your internet connection via Wi-Fi or LAN is stable and follow the instructions under Initial Setup.

1. Initial Setup

Before using your Hub for the first time, refer to the 'First Start-Up of the Device' section for guidance. Setting up involves the following steps:

  • Power on the device by pressing the power switch. The initial booting might take longer before showing the start menu.

  • Establish a stable internet connection, either through Wi-Fi or LAN, by accessing the 'Network' option in the menu.

Network Options:

  • Wi-Fi:

    • Choose your preferred Wi-Fi network.

    • Input the password and press connect.

    • A green tick will appear to confirm the connection.

  • LAN:

    • Use a Type RJ45 network cable, connecting one end to your Hub and the other to your network source.

    • Ensure the connection is secure with a green tick confirmation on the screen.

2. Activation

Activating your Hub is crucial to access all its functionalities, including the minting function.

Important Pre-Activation Checks:

  • Ensure the product’s correctness, completeness, and integrity.

  • Activation is irreversible and makes the product unusable for third parties.

  • Do not activate if you suspect any material or production defects (e.g., visual damage or smoke). Instead, contact your seller with the Hub's serial number.

To activate the Hub, please contact your seller.


For Further Assistance: For detailed instructions on setting up and activating the Hub, as well as any additional support, please write to [email protected]

Last updated